Privacy Policy

Privacy Policy

Last Updated: October 31, 2025

Introduction

Namibia Software Solutions ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access our website or use our services.

Information We Collect

We collect information that you provide directly to us, as well as information automatically collected when you use our services.

Personal Information

  • Name and contact information (email, phone number)
  • Business information (company name, industry type)
  • Project details and requirements
  • Files you upload (such as logos or documents)

Automatically Collected Information

  • Device information (browser type, operating system)
  • IP address and location data
  • Usage data (pages visited, time spent, click patterns)
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery

Provide, maintain, and improve our services

Communication

Respond to inquiries and provide customer support

Project Management

Process quotes and manage development projects

Analytics

Analyze usage and improve user experience

Marketing

Send promotional materials (with consent)

Legal Compliance

Comply with legal obligations and protect rights

How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers

We work with third-party service providers who assist us in operating our website, conducting business, or serving our clients (e.g., hosting providers, email services, analytics tools).

Legal Requirements

When required by law or to respond to legal processes, protect our rights, or ensure the safety of our users and the public.

Business Transfers

In connection with a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

With Your Consent

We may share your information with third parties when you have given us explicit permission to do so.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

  • Encrypted data transmission (SSL/TLS)
  • Secure server infrastructure
  • Regular security audits
  • Access controls and authentication

Your Rights

You have certain rights regarding your personal information:

  • Access: Request copies of your data
  • Correction: Update inaccurate information
  • Deletion: Request data removal
  • Opt-out: Unsubscribe from marketing

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than Namibia. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically. Continued use of our services after changes constitutes your acceptance of the updated policy.

Questions About Your Privacy?

If you have questions, concerns, or wish to exercise your rights regarding your personal information, please contact us.

Namibia Software Solutions
Walvis Bay, Namibia